We look forward to helping you.
Even after the new machine has been commissioned, our customers are not on their own. A flexible, worldwide service with competent contact persons is available if required to ensure your production and system availability – directly on site, on the phone or via remote service. We procure the spare parts you need at short notice via an extensive spare parts warehouse and excellent connections to the most important system suppliers.
We would also be happy to offer you a service contract especially tailor-made to your requirements. You will receive your personal contact address to ensure short and binding response times. If you are interested, please contact our sales department.
Customer support
Your satisfaction is our goal
Our customer support will be happy to look after you and your concerns. That is why we would like to be there for you, to look after you in the after-sales service to your complete satisfaction. Our qualified staff is available to answer any questions you may have about spare parts, repairs or (remote) maintenance.
You can reach us personally during normal business hours, otherwise anytime by e-mail or fax.
Worthmann
Customer support
Hotline
- +49 4497 92 69 0
Fax
- +49 4497 92 69 18
E-mail inquiry
- service@worthmann-ma.de
MACEAS
Customer support
Hotline
- +49 4497 92190 20
Fax
- +49 4497 92190 19
E-mail inquiry
- info@maceas.com
Access to machine documentation
Here you will find all the relevant documentation for your machine.
Simply scan the Data Matrix code on the type plate of your machine or use the link below to access the documents stored for you in our cloud. You will receive the access data directly from us.
